Help Desk

Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day with your guides for Tjäreborg/Ving/Spies.

To get the best experience you can download our Ving/Spies/Tjäreborg travel app on iTunes or Google play.


Please contact HelpDesk for more information and booking. You can also read about the many excursion options here:


Download our car guides below to help navigate around the area.

Car Rental Information

Since Safety and security are important to us – we work together with AVIS and can offer quality cars at special rates. Please contact Help Desk for reservation and more information.

Their nearest office is located in Puerto Rico, next to the shopping center (open from Monday-Friday 08:00-13:00, closed on Saturday & Sunday). They will come to Sunwing Arguineguín Seafront when they have reservations to attend.

  • Please make bookings and payment by the the self-service kiosk in the lobby.
  • Booking Requirements: Driving licence: 1 year, minimum age: 21 years


  • Delivery and Collection,
  • Unlimited mileage,
  • Roadside Assistance
  • Local taxes


  • Super Collision Damage Waiver and Super Theft Protection (SCDW and STP) (i.e., zero Excess in case of damage to, or theft of, the car)

High Season Rental Prices (20 December - 6 January)

Low/Mid Season Rental Prices

Additional Services

  • Child seats €9.08/day
  • GPS €5.67/day
  • Additional driver €5.67/day
  • Young driver €19.29/day

All prices are for reference only and subject to changes.

Rent a bike

You can rent bikes in an external rental company not far away from the hotel.

  • Rental price per day include pump, replacement tube and lock.
  • Bring following to complete the rental: ID card/passport, deposit (about €100 per rental bike).
  • Please paid by credit card.

Get inspired

Spend a day in the mountains and experiencing the island on a bicycle or e-bike: