Pool Information

Here are a few things to keep in mind when you use the pool area:

  • A lifeguard/pool attendant will be on duty. Please follow his/her safety rules at all times.
  • Check the safety rules and the depth of the pools before using them for the first time.
  • Opening times for the pool(s) are shown by the pool area.
  • The areas around the pools can be slippery.
  • Use of sunbeds is free for Sunwing Arguineguín Seafront guests.
  • Reserving sunbeds with clothing/towels/etc. is not allowed. Hotel staff will proceed every morning with removing all items on the sunbeds.
  • The pools are closed during the night for cleaning and safety reasons. Do not use the pools at this time.
  • Do not use oversized toys, pool rafts and floats in the pools. When in doubt, please ask the lifeguard/pool attendant.
  • Cups, bottles and any glasses are not permitted in the pool / sunbed area for security reasons.
  • Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
  • Please Bring your Pool and Beach towel to the designated area for exhange.
  • Please note, for each lost Pool & Beach towel 20 euro will be charged to your account.
  • Babies must wear swimming diapers in the pools. Swimming diapers are available at our Mini Market.

Beach Information

Here are a few things to keep in mind when you are visiting the beach:

Remember that the size and powers of the waves can vary throughout the day, so always check the warning flags on display before going in the water.

  • Respect the warning flags – a Red Flag means it’s too dangerous to go in the water.
  • Don't leave children unattended.
  • An adult should go into the water first to test the type of seabed, depth of the water, etc before allowing children to go in.
  • Make sure that any inflatable swimming aids are in good condition and work properly.
  • Test snorkels and masks in shallow water to check that they work.
  • Take particular care on beaches away from the major tourist areas, where assistance is limited in case of an emergency.
  • Always check the seabed before diving in and watch out for strong currents.
  • Drink plenty of water to prevent dehydration.
  • Top up your sun protection throughout the day. Salt water reduces the effect of sun block.
  • Watch out for boats, windsurfers, water-skiers and others who may be near the shore.

Doctor

We have an English-speaking doctor on call, who will visit your room if needed. For medical help, please contact our Help Desk.

If You Feel Sick - Dos & Don'ts
If you or your travel companions feel ill, follow these steps to prevent spreading the illness to others:

DOs

  • Always wash your hands before entering the restaurants or bars-
  • At the buffet, let someone in your party serve food.
  • Contact the Help Desk about having food delivered if you are too ill to leave your room.
  • If your bed linens or towels are soiled, please call housekeeping or reception immediately.
  • Use separate toothbrushes, flannels, towels, etc to help prevent spreading the illness to travel partners or family.
  • Always shower before using the pool.
  • Notify the Reception / Help Desk or pool attendant immediately if a vomiting or diarrhea outbreak occurs in common areas or the pool.
  • If your kids are ill, please withdraw them from kids’ club activities and inform the kids club staff.
  • Report any illness to your tour operator’s representative immediately.

DON'Ts

  • Don’t use the pool if you have diarrhea or have been vomiting – wait until you have been symptom-free for at least 48 hours.
  • Don’t use public toilets if you’re still feeling ill – use the toilet in your room instead until you are symptom-free for at least 48 hours.
  • Don’t let ill children attend children’s clubs or hotel events where they mix with other children.

Doctor

Daily
00:00 - 23:59

Insurance Claim

Guests from Nordic countries who have purchased Gouda Insurance can file a claim on Goudas website.